Terms of Service

Last updated: October 3, 2026

These Terms govern your use of the iakimo sushi mobile app and website (the "Services"), operated by MiLeDa Inc, doing business as iakimo sushi ("we", "us"). By using the Services you agree to these Terms and to our Privacy Policy.

1. Pickup orders

• The Services are for pickup only at 5800 Madison Ave Ste S, Sacramento, CA 95841. We do not deliver.
• We accept online orders daily from 12:00 PM until 11:45 PM Pacific Time. Pickup times you choose are estimates and depend on how busy the kitchen is.
• Your order is placed when payment is completed. Please check your name, phone number and pickup time before paying.
• Please pick up your order at the time you selected. We may be unable to keep food fresh or safe for long, and we are not responsible for orders left uncollected.

2. Prices, taxes and payment

• Prices and menu items shown in the app come from our point-of-sale system and may change. Sales tax is added and shown separately before you pay.
• Payment is made in advance, online, by card, Apple Pay or Google Pay. Payments are processed by Square. By paying you confirm you are authorized to use the payment method.
• If we cannot fulfil an order (for example, an item is unavailable), we will contact you and, if needed, refund the affected amount.

3. Changes, cancellations and refunds

Orders are prepared quickly. To change or cancel an order, call us right away at +1 (916) 305-9605. Once preparation has started we may be unable to cancel it. If there is a problem with your order, contact us the same day and we will work to make it right; refunds, where granted, are returned to the original payment method.

4. Allergies and dietary needs

Our food may contain or come into contact with common allergens such as fish, shellfish, soy, wheat/gluten, eggs, sesame and dairy, and some dishes contain raw or undercooked ingredients. Consuming raw or undercooked fish and shellfish may increase your risk of foodborne illness. If you have an allergy or dietary restriction, note it in the order comments and call us before ordering. We cannot guarantee that any item is free of any allergen.

5. Accounts

Some features (order history, favorites, loyalty) require an account. Keep your sign-in methods secure and give us accurate information. You are responsible for activity on your account. You can delete your account at any time (see Delete your account).

6. Promotions and loyalty points

Promo codes, discounts and loyalty points are offered at our discretion, have no cash value, cannot be transferred or combined unless stated, and may be changed, limited or ended at any time. We may refuse or cancel benefits obtained through misuse or fraud.

7. Messages

We send you a one-time sign-in code by email when you sign in. We do not currently send text messages, push notifications or marketing messages. If that changes, we will ask for your consent first. See the Privacy Policy for details.

8. Acceptable use

Do not misuse the Services: no unlawful, fraudulent or abusive activity, no attempts to disrupt, probe or reverse engineer the Services, and no automated ordering or scraping without our written permission. We may suspend or end access if these Terms are violated.

9. Intellectual property

The Services, including the iakimo sushi name, logo, design, text and software, belong to us or our licensors and are protected by law. You may use them only to place orders for your personal use.

10. Disclaimers and limitation of liability

The Services are provided "as is" and "as available". To the fullest extent permitted by law, we disclaim all warranties not expressly stated here, and we are not liable for indirect, incidental, special or consequential damages, or for losses beyond our reasonable control. Our total liability for any claim relating to an order is limited to the amount you paid for that order. Nothing in these Terms limits liability that cannot be limited under applicable law.

11. Governing law

These Terms are governed by the laws of the State of California, without regard to conflict-of-law rules. Any dispute will be brought in the state or federal courts located in Sacramento County, California, and you consent to their jurisdiction.

12. Changes to these Terms

We may update these Terms. The updated version will be posted here with a new "Last updated" date. Continued use of the Services after a change means you accept it.

13. Contact